Mortgage & Lending Professional
Over 15 years across nearly every stage of the loan lifecycle, from the first handshake with a homebuyer to the final payment on a mortgage.
FHA Underwriting Title Abstracting Loan Servicing & Collections
15+
Years building expertise across the loan lifecycle
360°
View of secured and unsecured lending
3
Core mortgage functions: underwriting, title, and servicing
2
States licensed as a Realtor: Virginia and Tennessee
My path into mortgage finance wasn’t linear, and that’s exactly what makes my perspective valuable.
I began in customer service, sales, and marketing, where I learned to translate complex information into clear, actionable communication, a skill that remains central to everything I do. As a licensed Realtor in both Virginia and Tennessee, I saw firsthand how financing decisions shape every transaction, which drew me to the lender side, where I could influence outcomes at scale.
My move into finance added depth: I earned a Life Producer’s License, served as a client liaison at a financial advising firm, and sharpened my analytical skills at a CPA firm. Since entering mortgage operations I have worked across title abstracting and examination, FHA underwriting, and loan servicing. Today I am a Servicing Specialist at Rocket in Detroit.
I pair that with an analytical eye shaped by Google and IBM data analytics certifications and hands-on work in Python, SQL, and Excel. My degree in Russian Studies taught me to read closely, between the lines of language and policy alike.
From the first handshake to the final payment.
Every role I’ve held maps to a stage of the loan lifecycle. That end-to-end experience is rare, and it shapes the way I approach every file, every client, and every process.
The handshake
Customer service, sales, and marketing: turning complex products into clear, confident conversations.
The home
Licensed Realtor in Virginia and Tennessee, seeing firsthand how financing decisions make or break a transaction.
The numbers
A Life Producer’s License, client liaison work at a financial advising firm, and analytical work at a CPA firm.
The approval
Evaluating financial history and risk against investor guidelines and state and federal lending policy.
The title
Searching public records and analyzing deeds, liens, and judgments so ownership is clean and defensible.
The payments
Payment applications, arrangements, and payoffs, guiding borrowers with empathy and compliance.
Operational expertise, regulatory knowledge, and a human-centered approach to lending.
I evaluate applicants’ financial history and statements against FHA, investor, state, and federal guidelines, responsibly bringing qualified borrowers to the closing table.
I search public records and analyze deeds, mortgages, liens, judgments, and easements so every transaction rests on a clean, defensible title.
I resolve payment applications, arrangements, and payoffs, and work delinquent accounts with empathy and structure to reduce charge-offs and investor losses.
I spot process gaps and drive automation and continuous improvement, backed by data analytics training and hands-on work in Python, SQL, and Excel.
A career that follows the loan from application to payoff.
Rocket · Full-time
Full-time · Pontiac, MI · On-site
Keller Williams | Zach Taylor Real Estate · Self-employed
Guided clients through real estate transactions and saw firsthand how financing decisions shape every deal, the insight that led me to the lender side. Relocated to Metro Detroit in 2025.
Data Analytics · Career break
Explored the world of data analytics, sharpened my coding and Excel skills, built projects, and completed two data analytics certifications.
Contract · 16 yrs 10 mos
Promoted DTE programs, including Renewables, Green Currents, and Energy Optimization, to DTE electric customers.
A lifelong love of cultures around the world. The food, the craft, the traditions.
When I am not deep in loan files, I am usually planning the next trip and soaking up a new culture. Right now, Japan has my heart. Most recently an autumn journey through Kyoto, Nara, Osaka, Mount Fuji, and Tokyo, chasing seasonal food, quiet craft, and temple illuminations. Wherever I go, I love finding the balance of precision and warmth that every culture holds, the same balance I try to bring to my work.